Shipping policy

Shipping Policy

Thank you for shopping with Aespaw. We are committed to providing you with reliable and transparent shipping services. Please read our shipping policy carefully before placing your order.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has been shipped.

Please note that during peak seasons or promotional periods, processing times may be slightly extended.

Shipping Destinations

We currently ship to multiple countries and regions worldwide.
If your country is not available at checkout, please contact us at [anniehall2024@outlook.com] for assistance.

Shipping Rates & Delivery Time

Shipping fees and estimated delivery times are calculated and displayed at checkout.

Estimated delivery time (after order processing):

  • Standard Shipping: 7–15 business days

  • Express Shipping (if available): 5–8 business days

Delivery times may vary depending on destination, customs clearance, and local courier operations.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.

Sancraft is not responsible for delays caused by customs clearance.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
Please allow 24–72 hours for tracking information to update.

Delayed or Lost Packages

If your order has not arrived within the estimated delivery time, please contact us at [your support email] with your order number.
We will assist you in tracking your package and finding a suitable solution.

Aespaw is not responsible for delays caused by:

  • Incorrect or incomplete shipping addresses

  • Customs inspections

  • Natural disasters or force majeure events

Address Accuracy

Please ensure that your shipping address is correct and complete at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions about our shipping policy, please contact us at: anniehall2024@outlook.com